FAQs
Topics
Are you available at weekends?
We are not available by phone at weekends, but you can always email us or use the contact form.
Which business expenses can I deduct?
Common deductible expenses include business travel, office supplies, marketing, salaries, rent and other operating costs. If you are unsure, please contact your accountant.
Can you handle sales through Amazon and Bol.com?
Yes. We have extensive experience with both Amazon and Bol.com. We can also arrange foreign VAT returns for your business.
I need to file a VAT return in the United States. Can you help?
Yes. We can help you file a VAT return in the United States. Please note that additional costs apply.
What is included in your standard packages?
The contents differ by legal form. For sole proprietorships and freelancers, we handle income tax and VAT returns. For partnerships, we handle income tax for up to two partners and VAT returns. For private limited and holding companies, we handle corporation tax, dividend tax, VAT returns, annual accounts and Chamber of Commerce filing. For foundations, we handle VAT returns and prepare the annual report. See the complete price list for all services and rates.
When do I pay?
You receive an invoice monthly, quarterly or annually, depending on your preference.
Do you also prepare individual income tax returns?
We prepare income tax returns only for clients whose business accounts we also manage. We can prepare income tax returns for partners of entrepreneurs.
Is your accounting service online only?
Although online services are the new standard, you are also welcome at our office. You can deliver paper receipts and invoices at no extra cost.
I am considering converting my business into a private limited company. Can you help?
Absolutely. We can help you with this. The incorporation of a private limited company must be handled by a civil-law notary. We can support you with all other financial aspects. We recommend scheduling an appointment first so that we can make well-considered choices together.
I receive a benefit. Do I need to inform my accountant?
Yes. It is important to let us know if you receive a benefit. Specific rules apply when a benefit is combined with business accounts, and we need to take this into account in the bookkeeping.
How do I submit my receipts and invoices?
You can photograph receipts in our app, send them to a dedicated email address, or deliver them to us in person or by post. You can use these methods interchangeably.
How can I best organise my financial administration?
Use automated accounting software, keep careful records of income and expenses, and store documents securely. As a Luca Book customer, you get free access to Luca Invoice, where you can create invoices yourself. You only need to submit your sales and purchase receipts by email or through our app; we organise the accounts for you.
Do you also provide software for creating invoices?
Yes. With all Luca Book packages, you get free access to the Luca Invoice invoicing software.
Do you use an app?
Yes. With our app, you can photograph receipts and invoices and send them directly to us. Customers who use Luca Invoice also have access to the Luca Invoice app to create quotations and invoices themselves. Access to Luca Invoice is free for Luca Book customers.
Do you provide individual corporation tax returns?
We prepare corporation tax returns only for clients whose complete private limited company accounts we manage. We do not prepare separate returns when the balance sheet and profit and loss account were prepared elsewhere.
Can I switch from my current accountant?
Yes. We first discuss your situation and which information is needed for a smooth transition. If much of the financial year has already been processed, you may not need to pay for a full financial year. The exception is the Holding company package, for which the fixed amount remains unchanged. We then make clear agreements about the handover.
Which documents do I need to provide when I start?
You must be registered with the Chamber of Commerce and have, or intend to apply for, a business bank account. There are also very affordable business bank accounts available nowadays, and we can advise you about them. Other required documents depend on your legal form and situation. During the introductory meeting, we discuss which accounts, tax returns and other information are needed to get started properly.
When should I submit my receipts and invoices?
You can submit receipts and invoices throughout the year through our app, by email or on paper. Regular submission helps keep your accounts up to date.
Can I choose an appointment at the office, by phone or via Teams?
Yes. You can choose a phone call, a Microsoft Teams call or a meeting at our office. An introductory meeting always lasts 60 minutes and is always without obligation.
Which legal forms are your packages suitable for?
We work with sole proprietorships and freelancers, partnerships, foundations, associations, private limited companies and holding companies. The exact work is tailored to your situation.
Do I get access to Luca Invoice?
Yes. As a Luca Book customer, you get free access to the Luca Invoice app, where you can create and send quotations and invoices yourself. If you have the private limited company package, but not the Holding company package, you also get access to AFAS SB+ to create invoices directly there. Visit Luca Invoice for more information.
Can I become a client if my business is not located in The Hague?
Yes. Much of the work can be handled online. You can provide documents digitally and communicate by email, phone or Teams.
How can I ask a question about my accounts?
You can contact us through the agreed channels, such as email or the contact form. Asking questions is included in your package. We do not charge by the hour unless the work genuinely involves custom work. We will review your question and respond as soon as possible.
When do I need to file a VAT return?
As a rule, we handle your VAT return for you. Most businesses file quarterly. We start preparing the return on the first day after the quarter ends, so we ask you to provide all required information by the 7th day of the new month. The final deadline of the Dutch Tax Authority is shown in the table.
| Quarter | Luca Book deadline | Dutch Tax Authority deadline |
|---|---|---|
| Q1 | 7 April | 30 April |
| Q2 | 7 July | 31 July |
| Q3 | 7 October | 31 October |
| Q4 | 7 January | 31 January of the following year |
How much money should I reserve for tax?
There is no fixed percentage. As a general indication, taxes often amount to between 5% and 50% of profit, depending on your personal and business situation. The amount depends on factors such as your profit, deductions, legal form and provisional tax payments already made. We can discuss an estimate based on your accounts.
Which business costs are deductible?
Business costs must be related to your business and supported by an invoice or other evidence. Private costs are generally not deductible. If you are unsure, we assess the cost based on your situation.
What is the difference between VAT and income tax?
VAT is a tax on the sale of goods and services that you collect and pay to the Dutch Tax Authority. Income tax is calculated on your personal income or business profit. They are separate returns with different rules.
Do I need to check my own VAT return?
We can prepare the VAT return based on your accounts. You remain responsible for providing the correct and complete information on time. We discuss how checking and approval work in your situation.
What happens if I discover an error in my accounts?
Let us know as soon as possible and send the correct information or documents. We will determine what needs to be corrected and in which return or period.
Can you apply for or change a provisional tax assessment?
Yes, we can help apply for or change a provisional tax assessment. We need up-to-date information about your expected income or profit. This work may be charged as an additional service.
Do you help people who are starting a business?
Yes. We can advise you on setting up your accounts, submitting receipts and invoices, VAT returns and choosing a suitable package. You must be registered with the Chamber of Commerce or arrange this.
When is a sole proprietorship more tax-efficient than a private limited company?
This differs for each entrepreneur. Profit level, risks, salary, investments and future plans all play a role. We can discuss the main financial consequences with you, but incorporation of a private limited company is handled by a civil-law notary.
When is a private limited company worthwhile?
A private limited company may be worthwhile at certain profit levels or with particular risks or growth plans, but it also involves additional administration and obligations. Whether it is suitable depends on your personal and business situation.
Can you help with foreign customers or suppliers?
Yes. We can assess the accounting and VAT issues involved. For international transactions, the country, type of customer or supplier and type of goods or services are important. The company for which we provide the accounting services must have an establishment in the Netherlands.
How does VAT work for sales within the EU?
This depends on factors such as whether you sell to a private individual or business, the destination country and the type of product or service. We can assess your situation and tell you which information is needed. You do not need to worry about the return itself: we will handle it for you.
Do you also provide payroll administration?
Yes. We provide payroll services such as payslips and payroll tax returns. The services and rates are listed in the complete price list.
What do I need to arrange when I hire employees?
You may need an employment contract, payroll administration, payroll tax registration and timely returns. We can help with the administrative side and discuss which information is needed.
How long do I need to keep my accounts and invoices?
You generally need to keep the basic records of your accounts and most invoices for 7 years. Information about immovable property and rights to immovable property generally has a 10-year retention period. Information covered by the EU VAT scheme, import scheme or OSS scheme must also be kept for 10 years. The period starts when the information is no longer current. See the current information on the Dutch Tax Authority website.
What happens if I submit my accounts too late?
It may then be more difficult to prepare returns completely and on time. Submit missing information as soon as possible and contact us if a deadline is at risk.
Can I have my accounts checked during the year?
Yes. We can discuss which check or interim report suits your situation. This gives you earlier insight into your figures and allows you to adjust in time.
Can you help with a Dutch Tax Authority audit?
Yes. We can help collect and explain the accounts and prepare the communication. The exact support depends on the scope and nature of the audit.
What happens if I temporarily have no turnover?
There may still be obligations even when you have no turnover, such as filing a VAT return. The package you take out with us continues during this period: you cannot pause it for one month and then reactivate it, because you pay per financial year. Let us know so we can assess what needs to happen in your situation.
Can I always ask my accountant questions without extra costs?
Questions about your accounts and the work included in your package are included. We do not charge by the hour unless the work genuinely involves custom work.
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